Terms and Conditions
Premier Data Connections, LLC
Effective Date: July 13, 2026
Welcome to Premier Data Connections, LLC ("Company," "PDC," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, www.premierdataconnections.com (the "Site"), and the purchase and use of our products and services. By accessing the Site, purchasing our services, or clicking to accept these Terms, you ("Client," "you," or "your") agree to be bound by these Terms and by our Privacy Policy. If you do not agree with these Terms, please do not use the Site or our services.
1. Services
PDC provides AI-powered, subscription-based websites and related digital growth services for businesses, including without limitation: website design, hosting, and management; CRM access and automation (including The BackOffice platform); missed-call text-back and automated lead follow-up; reputation and review management; Google Business Profile optimization; local SEO; digital marketing; social media management; ad campaign creation; call center and outsourced staffing solutions; and lead generation programs. The specific services provided to you will be described in your selected subscription plan, order form, proposal, or written agreement (each, an "Order").
Enterprise Services. In addition to our standard subscription tiers, PDC offers custom Enterprise solutions tailored to a Client's specific operational needs. Enterprise services may include, without limitation: predictive dialers and auto-dialer systems; telecom and VoIP services; dedicated business phone lines; targeted data and lead lists; trained onshore or offshore phone representatives; inbound and outbound contact center teams; custom AI voice agents and workflows; and dedicated account management. Enterprise services are quoted and priced individually, are governed by a separate written Order or statement of work, and may be subject to additional or superseding terms specific to those services. Certain Enterprise services (including dialers, telecom, data lists, and outbound calling) carry heightened compliance obligations, and Client is solely responsible for its own compliance as described in Section 4.
2. Subscription Plans, Billing, and Auto-Renewal
2.1 Recurring Billing. Subscription services (including website subscription plans) are billed on a recurring monthly basis to the payment method you provide. By subscribing, you authorize PDC to automatically charge your payment method each billing cycle until you cancel.
2.2 Auto-Renewal. Subscriptions renew automatically each month unless cancelled before the next billing date. The then-current rate will apply to each renewal. We will provide notice of any price change before it takes effect, and continued use of the services after a price change constitutes acceptance of the new rate.
2.3 Cancellation. You may cancel your subscription at any time by written notice to info@premierdataconnections.com. Cancellation takes effect at the end of the current billing cycle. Payments already made are non-refundable, and no prorated refunds are issued for partial billing periods.
2.4 Effect of Cancellation. Upon cancellation or non-payment, PDC may suspend or take down subscription websites, disable CRM and automation access, and discontinue associated services. You retain your domain name and the content and intellectual property you provided, as described in Section 6 (Intellectual Property); the website design, code, and build itself remains PDC property.
2.5 Failed Payments and Late Fees. If a payment fails, we may retry the payment method and notify you. Accounts more than ten (10) days past due may be suspended until brought current. We reserve the right to charge a late fee of the lesser of 1.5% per month or the maximum permitted by law on past-due balances, plus reasonable costs of collection.
2.6 Chargebacks. You agree to contact us to resolve any billing dispute before initiating a chargeback. Chargebacks initiated without first contacting us may result in immediate suspension of services and recovery of associated fees.
3. Payments & Refunds — Project-Based Services
3.1 General. Unless otherwise agreed in writing, all payments for non-subscription services must be made in full before services commence.
3.2 Ad Campaigns. A 50% upfront payment is required, with the remaining balance due upon project completion. Clients may cancel within two (2) weeks of the start date, subject to a 50% kill fee. No other refunds will be issued.
3.3 Social Media Advertising. Full payment is required upfront each month. This is an ongoing service and is non-refundable.
3.4 The BackOffice Accelerator. Full payment is required before service begins. This service is non-refundable once initiated.
3.5 Third-Party Costs. Advertising spend (e.g., Google, Meta), domain registration, premium software licenses, and other third-party costs are separate from our fees unless expressly included in your Order, and are non-refundable.
4. Client Responsibilities
You agree to:
- Provide accurate, current, and complete information necessary for the execution of services, and update it as needed;
- Respond to reasonable requests for content, approvals, and feedback in a timely manner (failure to do so may result in project delays, and delays caused by Client do not suspend billing);
- Ensure you have all rights, licenses, and permissions for any content, logos, images, or materials you provide to us ("Client Materials");
- Comply with all applicable laws and regulations in connection with your business and your use of our services, including telemarketing, text messaging (TCPA), CAN-SPAM, and consumer protection laws applicable to communications sent through your systems or ours on your behalf;
- Maintain the confidentiality of your account credentials and notify us of any unauthorized access.
You represent that the Client Materials do not infringe any third party's intellectual property, privacy, or publicity rights, and you agree to indemnify PDC against claims arising from Client Materials or from your use of the services in violation of law or these Terms.
5. Communications Consent
By providing your phone number and email, you consent to receive calls, emails, and text messages from PDC related to your account and services, including via automated technology. Message and data rates may apply. You may opt out of marketing texts at any time by replying STOP. Consent to marketing communications is not a condition of purchase.
6. Intellectual Property
6.1 PDC Property. All materials, including without limitation designs, templates, code, campaigns, software, automations, workflows, and branding created by PDC, remain the intellectual property of PDC unless explicitly transferred in writing. Websites provided under a subscription plan are licensed to you for the duration of an active, paid subscription — not sold — and the website design, code, and build remain PDC property upon cancellation unless a buyout or transfer is agreed in writing.
Upon cancellation, you retain: (a) your domain name — if the domain is registered in your name or was registered by PDC on your behalf, PDC will cooperate to transfer registration and/or billing responsibility for the domain to you, and you will become solely responsible for all domain registration and renewal fees going forward; and (b) your Client Materials — all content, logos, images, and intellectual property you provided remain yours (see Section 6.3).
6.2 License to Client. During an active subscription, PDC grants you a limited, non-exclusive, non-transferable license to use the deliverables for your own business purposes. You may not resell, reproduce, or redistribute any content, software, or systems provided by PDC without prior written consent.
6.3 Client Materials. You retain ownership of Client Materials. You grant PDC a license to use, host, display, and modify Client Materials as needed to perform the services.
6.4 Portfolio Rights. PDC may reference your business name, logo, and non-confidential work product in our portfolio and marketing unless you request otherwise in writing.
7. Artificial Intelligence
Certain services are delivered with the assistance of artificial intelligence tools, including AI-generated website content, images, copy, and automated communications. You are responsible for reviewing and approving AI-generated deliverables for accuracy and suitability before public use. PDC does not warrant that AI-generated content is error-free, unique, or eligible for copyright protection, and PDC is not liable for outcomes arising from your use of AI-generated content after approval.
8. Service Availability & Modifications
We reserve the right to modify, update, or discontinue any service or feature at any time. For paid subscriptions, we will provide reasonable notice of material changes that reduce core functionality. We are not liable for losses due to scheduled maintenance, third-party platform outages (including hosting, CRM, Google, or Meta platforms), or events beyond our reasonable control.
9. No Guarantee of Results; Disclaimers
We do not guarantee specific results from our websites, marketing, SEO, advertising, or lead generation services, including rankings, traffic, lead volume, or revenue. Results depend on factors outside our control, including your market, pricing, sales practices, and third-party platform changes. We are not responsible for actions of third parties (including Google, Meta, and carriers) that affect campaigns or results.
EXCEPT AS EXPRESSLY STATED IN WRITING, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND PDC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PDC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS. PDC'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT TO PDC FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
11. Termination
We reserve the right to suspend or terminate services if you violate these Terms, fail to pay amounts when due, or engage in fraudulent, unlawful, or abusive behavior. Termination does not relieve you of any outstanding payment obligations. Sections of these Terms that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, limitation of liability, and governing law) shall survive.
12. Governing Law; Venue; Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict-of-laws principles. The parties agree that exclusive venue for any dispute shall lie in the state or federal courts located in Seminole County, Florida, and each party consents to personal jurisdiction there. Before filing any claim, the parties agree to attempt in good faith to resolve the dispute informally by written notice and a thirty (30) day negotiation period. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL AND AGREES THAT ANY CLAIM MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS ACTION.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting on the Site with an updated Effective Date. Material changes affecting active subscriptions will be communicated by email or account notice. Continued use of the services after changes are posted constitutes acceptance.
14. Miscellaneous
These Terms, together with any Order and our Privacy Policy, constitute the entire agreement between you and PDC regarding the services and supersede prior agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Premier Data Connections, LLC
1647 Rutledge Rd
Longwood, Florida 32779
Email: info@premierdataconnections.com
Phone: (888) 677-8634
Website: www.premierdataconnections.com
By using the Site or our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.